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As of 13 August 2026, AI can only partly calculate VAT on digital services sold by your UK business.
This still needs a person who signs their name to it.
Can you do it?
5 minutesto a draft.
30 minutesto something you’d act on.
Cost, all in£0
Skill neededchat-fluent
Who has to check ita professional
What the alternative costsA spreadsheet is the lower-tech alternative, while a VAT accountant can check the treatment; no price for that professional check is supplied here.
If this goes wrong, you may charge the wrong amount of VAT or submit incorrect figures to HMRC and need to correct the records.
What to actually do
Hand it to a person
The route this page recommends
Someone with a licence or accountable authority has to sign this before it counts.
Use a tool built for this
Second choiceDo it yourself
The distant thirdA chat interface, chat-fluent skill, and roughly 30 minutes until you can act on the result.
How to actually do it
- Open GOV.UK guidance on VAT place of supply and digital services, and save the relevant links without relying on an undated chatbot answer.
- Export the sales transactions for the period from your accounting or payment system, including invoice date, customer country, customer type, net amount, currency and VAT already charged.
- Gather evidence for each customer's location and business status, including VAT-number validation or other records, and label anything missing or uncertain.
- Paste the business details, transaction table and GOV.UK links into a chatbot with the supplied prompt, asking it to leave unsupported treatments unclassified.
- Put the AI's transaction table into a spreadsheet and recalculate each VAT amount and total from the net amounts, checking currency conversions separately where relevant.
- Compare every treatment and cited rule with the current GOV.UK guidance, then send ambiguous transactions and the completed schedule to a UK VAT accountant before changing invoices or using the figures in a VAT return.
Prompt
You are helping with a UK VAT calculation for a business selling digital services. This is not professional advice and must not be treated as a final VAT decision. Do not invent facts, VAT rates, customer locations or legal rules. Use current GOV.UK sources where available and provide the source links. Business details: - VAT registration status: [registered, not registered, or unsure] - Business establishment and VAT registration country: [details] - Digital service description: [describe exactly what the customer receives and how it is delivered] - Sales period: [period] For each transaction, I will provide: - Invoice or transaction reference: [reference] - Date: [date] - Customer country: [country] - Customer type: [business, consumer, or unknown] - Customer VAT number and validation evidence, if any: [details] - Net price and currency: [amount] - VAT already charged, if any: [amount and currency] - Evidence used for the customer's location: [details] Analyse each transaction separately. First identify the facts that are missing or uncertain. Then state the likely UK VAT treatment, the place of supply, whether VAT should be charged by my business, whether reverse charge may be relevant, and the calculation. Keep the arithmetic separate from the legal classification. Do not choose a VAT rate or treatment when the facts or current GOV.UK rules do not support it. Mark such transactions as 'needs VAT adviser review'. Return a table with these columns: transaction reference, customer type, customer location evidence, service classification, place of supply, VAT treatment, VAT rate used if confirmed, net amount, VAT amount, gross amount, source or rule, confidence, and information still needed. Add totals only for transactions with a confirmed treatment. Finish with a short list of questions and documents I should take to a UK VAT accountant before invoicing or filing.
Open it prefilled in ChatGPT or Claude, or copy it into Gemini, which takes no prefill link.
What it gets wrong
- AI cannot establish the true nature of a digital service from a vague product description.
- AI cannot reliably decide whether a customer is a business or consumer when your evidence is incomplete.
- AI cannot replace the records and location evidence needed to support the VAT treatment in an HMRC enquiry.
- AI cannot take responsibility for an incorrect VAT charge or VAT return.
- AI cannot resolve unusual bundled services, intermediaries or cross-border arrangements without specialist judgement.
What caps this at PARTLY: regulated advice, judgement under ambiguity and legal accountability.
How we scored this
Five axes, each scored nought to two by hand: ten means AI carries the task cleanly, and the thresholds that turn a total into YES, PARTLY or NO are published in the methodology. Each axis name links to its definition.
| Axis | Score (0–2) |
|---|---|
| Output | 2 |
| Inputs | 1 |
| Verification | 1 |
| Liability | 1 |
| Effort delta | 2 |
| Total | 7 / 10 |
The methodology and its thresholds are published in full.
FAQ
- Can ChatGPT calculate VAT on my digital services?
- It can calculate the arithmetic and organise a VAT schedule if you provide complete transaction data and the correct treatment. It cannot safely decide every place-of-supply or customer-status question, so have a UK VAT accountant check uncertain items.
- Do I charge UK VAT on digital services sold abroad?
- It depends on the service, whether the customer is a business or consumer, the customer's location and the current place-of-supply rules. Do not apply a single rule to every overseas sale, and check the relevant GOV.UK guidance or a VAT accountant.
- Can AI work out VAT for B2B and B2C digital sales?
- It can separate B2B and B2C transactions and calculate the figures once the customer status and location evidence are established. It may misclassify a transaction when the evidence is incomplete, so those classifications need checking.
- Can AI file the VAT return for my business?
- This assessment is about calculating and organising the figures, not taking responsibility for a VAT filing. You remain accountable for the return and should ask a UK VAT accountant to check serious or ambiguous cases; this is not professional advice.
Nearby answers
Assessed by gpt-5.6-luna (gpt-5.6-luna) on 2026-08-13, second-checked by an independent model. Wrong somewhere? Email [email protected] and it gets re-checked.
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