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As of 13 August 2026, AI can only partly draft terms for your UK online course.
This still needs a person who signs their name to it.
Can you do it?
15 minutesto a draft.
2 hoursto something you’d act on.
Cost, all in£0
Skill neededchat-fluent
Who has to check ita professional
What the alternative costsTermly is a commercial tool that generates and maintains terms, privacy and cookie compliance documents.
If this goes wrong: a customer dispute exposes a missing or unfair term, and you carry the cost of correcting the documents or dealing with the claim.
What to actually do
Hand it to a person
The route this page recommends
Someone with a licence or accountable authority has to sign this before it counts.
Use a tool built for this
Second choiceDo it yourself
The distant thirdA chat interface, chat-fluent skill, and roughly 2 hours until you can act on the result.
How to actually do it
- Open a document and record your business name, legal form, address, contact details, customer type, course format, price, VAT treatment and payment method.
- Gather the current customer journey, including the sales page, checkout wording, access period, delivery platform, cancellation process, refund policy and any promised certificate or outcome.
- List the personal data and third-party services involved, plus your intended rules for account sharing, copying, downloads, community conduct and intellectual property.
- Paste the supplied prompt into a chatbot and replace every bracketed slot with your actual information, leaving unknown items marked as [NEEDS MY ANSWER].
- Paste the resulting draft into your document and compare every factual statement against your sales page, checkout, price list, refund process and customer support arrangements.
- Ask the chatbot to produce a solicitor review checklist from the draft, including consumer cancellation rights, digital content, unfair terms, liability, privacy and any regulated claims, without deciding that the terms are compliant.
- Send the draft, facts-and-assumptions table and review checklist to a UK solicitor, then apply only changes you understand and publish the approved version with a clear version date.
Prompt
Draft a set of UK terms and conditions for my online course. This is a working draft, not professional advice, and must be checked by a UK solicitor before publication. Use only the facts I provide. Do not invent legal requirements, prices, deadlines, guarantees, qualifications or business details. Where information is missing, write [NEEDS MY ANSWER] and list the question separately. My business details: - Business name and legal form: [DETAILS] - Business address and contact email: [DETAILS] - Type of customers: [CONSUMERS, BUSINESSES OR BOTH] - Course name and description: [DETAILS] - What the customer receives: [VIDEOS, DOWNLOADS, LIVE SESSIONS, COMMUNITY OR OTHER] - Delivery platform and access period: [DETAILS] - Price, VAT treatment and payment method: [DETAILS] - Start date or access timing: [DETAILS] - Cancellation and refund policy I want to offer: [DETAILS] - Subscription or one-off purchase: [DETAILS] - Customer support and response times: [DETAILS] - Intellectual property and permitted use: [DETAILS] - Restrictions on sharing, copying or account access: [DETAILS] - Any assessment, certificate or outcome promised: [DETAILS] - Governing law and jurisdiction intended: [DETAILS] - Personal data and third-party services used: [DETAILS] Structure the draft with clear headings covering the parties, ordering and payment, course access, acceptable use, intellectual property, cancellations and refunds, changes, availability, disclaimers, liability, termination, complaints, privacy signposting, governing law and contact details. Distinguish consumer-facing wording from business-customer wording where necessary. Flag every clause that needs a solicitor's review, especially consumer cancellation rights, digital content, unfair terms, liability limits, accessibility, privacy and any regulated claims. After the draft, provide a facts-and-assumptions table, a list of missing answers, and a solicitor review checklist. Do not claim that the terms are compliant or suitable for publication.
Open it prefilled in ChatGPT or Claude, or copy it into Gemini, which takes no prefill link.
What it gets wrong
- AI cannot decide whether your proposed cancellation, refund or liability wording is lawful and fair for your particular customers.
- AI cannot take responsibility for the terms you publish or for a dispute caused by an inaccurate clause.
- AI cannot infer the full customer journey from a short course description, so omissions in checkout, access and support arrangements remain your problem.
- AI cannot replace a UK solicitor's review of consumer contracts, digital content rights, privacy wording and liability limits.
- AI cannot confirm that the final terms match every promise made in your adverts, sales calls and checkout flow.
What caps this at PARTLY: legal accountability, verification cost and judgement under ambiguity.
How we scored this
Five axes, each scored nought to two by hand: ten means AI carries the task cleanly, and the thresholds that turn a total into YES, PARTLY or NO are published in the methodology. Each axis name links to its definition.
| Axis | Score (0–2) |
|---|---|
| Output | 2 |
| Inputs | 1 |
| Verification | 1 |
| Liability | 0 |
| Effort delta | 2 |
| Total | 6 / 10 |
The methodology and its thresholds are published in full.
FAQ
- Can ChatGPT write terms and conditions for my online course?
- Yes, it can produce a useful first draft from your course, pricing, access, refund and support details. The draft is not professional advice, and a UK solicitor should check it before you publish it.
- Are AI-generated online course terms legally binding in the UK?
- AI generation does not make terms legally binding or legally fair. Their effect depends on how they are presented, whether customers agree to them, what you actually promised and whether the clauses comply with applicable UK rules.
- What should my online course terms and conditions include?
- They normally need to address ordering, payment, access, cancellations and refunds, digital content, intellectual property, acceptable use, changes, availability, liability, complaints and governing law. The exact wording depends on whether you sell to consumers, businesses or both, so a solicitor should check the finished draft.
- Can AI write my online course refund policy?
- AI can turn your intended refund process into clear wording and identify information you have not supplied. It cannot determine whether the policy meets UK consumer and digital-content requirements, so a UK solicitor needs to check it before use.
Nearby answers
- Can AI draft a UK GDPR privacy notice for my business?PARTLY
- Can AI summarise my obligations in a UK supplier contract?YES
- Can AI check whether my privacy policy complies with UK rules?NO
- Can AI draft an AI use policy for my UK business?YES
- Can AI draft a data retention policy for my UK business?PARTLY
- Can AI draft a modern slavery statement for my UK business?PARTLY
Assessed by gpt-5.6-luna (gpt-5.6-luna) on 2026-08-13, second-checked by an independent model. Wrong somewhere? Email [email protected] and it gets re-checked.
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