As of 13 August 2026, AI can only partly remove a false review about your business.

What to actually do

1. Hand it to a person

   The route this page recommends

   A person who owns the outcome does this end to end, worth it when the failure is dear.

2. Use a tool built for this

   Second choice

3. Do it yourself

   The distant third

   A chat interface, chat-fluent skill, and roughly 30 minutes until you can act on the result.

   How to actually do it

   1. Open the review on the platform, copy its full text and URL, and save a screenshot showing the reviewer name, date and business listing.
   2. Gather objective evidence such as booking records, invoices, messages, delivery records or other documents that address the specific claims, removing unrelated private data.
   3. Open the platform's current reporting or review policy and paste the relevant rule or reporting category into the prompt with the review and evidence summary.
   4. Paste the completed prompt into a chatbot and ask it to produce the report, timeline, evidence list, reviewer reply and follow-up answers in separate sections.
   5. Compare every factual sentence in the draft with the review, your records and the platform policy, then delete any claim, motive or legal conclusion that cannot be supported.
   6. Submit the platform report through the official reporting route with the relevant screenshots and evidence, keep a copy of everything sent, and use the platform's appeal route if it rejects the report.

   Prompt

   Help me prepare a factual report to [PLATFORM] about a review of my business that I believe is false.
   
   Review URL: [URL]
   Review text: [PASTE THE FULL REVIEW]
   Date posted, if shown: [DATE OR UNKNOWN]
   Business details relevant to the review: [FACTS ONLY]
   Evidence I have: [LIST OR PASTE EVIDENCE]
   Platform rule or reporting category I am considering: [RULE OR CATEGORY, IF KNOWN]
   
   Do not state that the review is definitely false unless the evidence proves the specific point. Do not invent facts, motives, customers, transactions, legal rights or platform policies. Separate verified facts from my inferences and unknowns. Identify which parts of the review may breach the platform's rules, quoting only the relevant wording I provide. Then draft:
   1. a concise platform report explaining the specific factual problem and linking each claim to an item of evidence;
   2. a neutral timeline;
   3. a list of attachments or links to submit;
   4. a short reply to the reviewer that does not reveal private information, accuse anyone without proof or make threats;
   5. three factual answers to likely platform follow-up questions.
   Flag anything that needs checking against the platform's current rules or a solicitor before I submit it. This is not professional advice.

   Open it prefilled in ChatGPT or Claude, or copy it into Gemini, which takes no prefill link.