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PARTLY

As of 13 August 2026, AI can only partly set up utilities in a new home.

Most people should hand this to a purpose-built tool.

Can you do it?

5 minutesto a draft.

30 minutesto something you’d act on.

Cost, all in£0

Skill needednone

Who has to check ityou

What the alternative costsNo utility setup service is included in the supplied commercial candidates; Planner 5D is an AI home-design product.

If this goes wrong: a supplier receives the wrong move-in date or meter reading, leaving you to correct the account and resolve an incorrect bill or loss of service.

What to actually do

  1. Use a tool built for this

    The route this page recommends

  2. Do it yourself

    Second choice

    A chat interface, no skill needed, and roughly 30 minutes until you can act on the result.

    How to actually do it

    1. Open your tenancy agreement or completion paperwork and record the address, move-in date, key-collection date and any instruction about existing electricity, gas, water or broadband providers.
    2. Photograph each accessible meter on the day you take possession, including the reading, meter number and timestamp, and keep the photographs with the moving documents.
    3. Gather the current supplier names, previous bills if available, your contact details and the bank details you intend to use, but do not paste bank details or account passwords into the chatbot.
    4. Paste the gathered non-sensitive information into the prompt and ask the chatbot to produce the dated utility table and contact scripts.
    5. Open each supplier's official website, compare the chatbot's suggested checks with the supplier's current account-opening, tariff and broadband information, and correct the table where the official source differs.
    6. Contact each provider yourself, give the move-in date and meter readings, confirm the account start date and terms, then save every confirmation email, reference number and agreed direct debit detail.

    Prompt

    I am moving into a home in the UK and need a practical utility setup plan. Use only the information I provide and clearly mark anything that must be checked with the supplier or an official UK source. Do not invent suppliers, tariffs, prices, meter readings, account numbers, deadlines or contract terms.
    
    Home address: [full address]
    Move-in date: [date]
    Tenancy or purchase completion date, if different: [date or not applicable]
    Electricity meter type and opening reading: [details or unknown]
    Gas meter type and opening reading: [details or unknown]
    Current electricity supplier, if known: [supplier or unknown]
    Current gas supplier, if known: [supplier or unknown]
    Water and sewerage details, if known: [supplier or unknown]
    Broadband requirements: [speed, start date and any known restrictions]
    People in the home: [number of adults and children, if relevant]
    Preferences: [price, contract length, renewable energy, bundled services or other priorities]
    
    Create:
    1. A dated sequence of actions for electricity, gas, water and broadband, separating actions for the move-in day from actions before and after it.
    2. A list of the exact information and documents I need for each provider.
    3. A short script for contacting each existing supplier and a separate script for contacting a new supplier.
    4. Questions I should ask before agreeing to a tariff or broadband contract.
    5. A table with columns for provider, service, action, information still needed, official source to check, confirmation received and next step.
    6. A final checklist of what I must personally submit, confirm or record.
    
    Tell me which parts cannot be completed until I have the keys or a meter reading. Tell me to check current information on the supplier's own website and GOV.UK, and do not recommend a provider unless I give you current provider information to compare.

    Open it prefilled in ChatGPT or Claude, or copy it into Gemini, which takes no prefill link.

  3. Hand it to a person

    The distant third

    A person who owns the outcome does this end to end, worth it when the failure is dear.

What it gets wrong

  • AI cannot access the previous occupier's account, identify the live supplier from private records or pass an identity check for you.
  • AI cannot see the meter on the day you move in or establish whether a reading is plausible from a photograph alone.
  • AI cannot guarantee that a tariff, availability statement, connection date or contract term is current without you checking the provider's own information.
  • AI cannot accept the contract, authorise a direct debit or take responsibility for an incorrect bill or missed connection.
  • AI cannot resolve a disputed opening reading or supplier complaint without you providing evidence and speaking to the provider.

What caps this at PARTLY: real time truth, private data access and stakes of error.

How we scored this

Five axes, each scored nought to two by hand: ten means AI carries the task cleanly, and the thresholds that turn a total into YES, PARTLY or NO are published in the methodology. Each axis name links to its definition.

AxisScore (0–2)
Output1
Inputs2
Verification2
Liability1
Effort delta1
Total7 / 10

FAQ

Can AI set up gas and electricity in my new home?
Partly. AI can organise the steps, prepare questions and draft what to say, but you must provide the meter readings, pass any identity checks and agree the account with the supplier.
What do I need to set up utilities when I move house?
You normally need the address, move-in date, opening meter readings, meter numbers and your contact and payment details. Ask the chatbot to make a checklist, then confirm the provider's exact requirements on its official website.
Can ChatGPT find the cheapest energy tariff for my new home?
It can help you compare information that you supply, but it cannot reliably identify the current cheapest tariff without current provider data and your home's details. Check the tariff, standing charges, contract terms and availability directly with the provider before agreeing.
How do I record meter readings when I move into a new home?
Take a clear photograph of each meter on the day you take possession, showing the reading and meter number, and keep the timestamped images. Send the readings through the supplier's official channel and retain the confirmation.

Nearby answers

Assessed by gpt-5.6-luna (gpt-5.6-luna) on 2026-08-13, second-checked by an independent model. Wrong somewhere? Email [email protected] and it gets re-checked.

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