Home · Business · HR & People · Interviewing & assessment

YES

As of 13 August 2026, AI can write a rejection email after an interview.

This still needs a person who signs their name to it.

Can you do it?

5 minutesto a draft.

15 minutesto something you’d act on.

Cost, all in£0

Skill neededchat-fluent

Who has to check ita colleague

What the alternative costsTextio provides AI writing guidance designed to help with workplace feedback and bias.

If this goes wrong: the email misstates the decision, exposes confidential information or gives feedback that creates an avoidable dispute.

What to actually do

  1. Hand it to a person

    The route this page recommends

    A person who owns the outcome does this end to end, worth it when the failure is dear.

  2. Use a tool built for this

    Second choice
  3. Do it yourself

    The distant third

    A chat interface, chat-fluent skill, and roughly 15 minutes until you can act on the result.

    How to actually do it

    1. Open the interview notes, scorecards and the organisation's recruitment communications policy, then confirm the final decision with the hiring manager.
    2. Gather the candidate's name, role, sender details, authorised feedback and any approved next step, removing unnecessary personal or sensitive information.
    3. Paste those details into the prompt and ask the chatbot to draft the subject line, email and checking list.
    4. Compare every factual statement in the draft with the interview records and remove anything that was not approved for sharing.
    5. Ask the hiring manager or HR colleague to check the wording for consistency with the decision, recruitment policy and treatment of other candidates.
    6. Send the approved email from the organisation's normal recruitment system and retain the final version with the relevant recruitment records.

    Prompt

    Write a professional rejection email after an interview using the information below.
    
    Candidate name: [NAME]
    Role: [ROLE]
    Organisation: [ORGANISATION]
    Decision: [REJECTED AFTER INTERVIEW]
    Authorised feedback to include: [FACTUAL FEEDBACK THAT HAS BEEN APPROVED FOR SHARING]
    Whether to offer feedback or invite questions: [DETAILS]
    Any agreed next step, such as keeping the application on file: [DETAILS]
    Sender name and job title: [SENDER]
    
    Requirements:
    - Use plain, respectful British English.
    - Thank the candidate for their time and interest.
    - State the decision clearly without sounding cold.
    - Include only the authorised facts above. Do not invent reasons, comparisons, scores or promises.
    - Do not mention any protected characteristic, medical information, personal circumstance or confidential information.
    - Do not make legal claims or imply that the candidate has no right to challenge the decision.
    - Keep it to 150 words or fewer.
    - Do not use exaggerated praise or a generic statement that could contradict the approved feedback.
    - After the email, list any factual detail that is missing or any wording that should be checked by the hiring manager or HR before sending.
    Return the subject line, then the email, then the short checking list.

    Open it prefilled in ChatGPT or Claude, or copy it into Gemini, which takes no prefill link.

What it gets wrong

  • AI cannot decide whether the candidate should be rejected or what feedback the organisation is authorised to disclose.
  • AI cannot know whether the wording is consistent with how comparable candidates were treated unless you provide and check that context.
  • AI cannot take responsibility for discrimination, confidentiality or employment-law consequences.
  • AI cannot replace the hiring manager's judgement about whether feedback is accurate, useful and appropriate for this candidate.

Even on a YES, the friction has a name: legal accountability, judgement under ambiguity and stakes of error.

How we scored this

Five axes, each scored nought to two by hand: ten means AI carries the task cleanly, and the thresholds that turn a total into YES, PARTLY or NO are published in the methodology. Each axis name links to its definition.

AxisScore (0–2)
Output2
Inputs2
Verification1
Liability1
Effort delta2
Total8 / 10

FAQ

Can ChatGPT write a rejection email after an interview?
Yes. Give it the confirmed decision, approved feedback and sender details, and check every factual statement before sending. The hiring manager or employer remains responsible for the decision and email.
Is it safe to use AI to reject a job candidate?
It can draft the wording, but do not paste unnecessary personal or sensitive information into it. Check the draft against your interview records and recruitment policy, then have the hiring manager or HR review it where the case is sensitive.
Should I give feedback in a rejection email?
Only include feedback that is factual, authorised and consistent with the interview records and your treatment of comparable candidates. This is not professional advice; ask an employment solicitor or HR professional about a serious dispute, discrimination concern or other legal risk.
How do I politely reject someone after an interview?
Thank them for their time, state the decision clearly and give only approved feedback that you can support. Avoid invented reasons, personal comments and promises about future opportunities that the organisation cannot keep.

Nearby answers

Assessed by gpt-5.6-luna (gpt-5.6-luna) on 2026-08-13, second-checked by an independent model. Wrong somewhere? Email [email protected] and it gets re-checked.

The newsletter

AI news, new answers and product picks, straight to your inbox.