As of 13 August 2026, AI can only partly clear your suspense account.

What to actually do

1. Hand it to a person

   The route this page recommends

   Someone with a licence or accountable authority has to sign this before it counts.

2. Use a tool built for this

   Second choice

3. Do it yourself

   The distant third

   A chat interface, power-user skill, and roughly 1 hour until you can act on the result.

   How to actually do it

   1. Export the suspense account from your bookkeeping system, including transaction date, amount, reference, description and current balance, without changing the original data.
   2. Open the relevant UK business bank statements and gather the matching date range, then export or copy the potentially related bank lines.
   3. Gather the invoices, receipts, remittance advices, transfer records and explanations for each suspense entry, removing unrelated personal information before pasting.
   4. Paste the supplied prompt into a chatbot and replace each bracketed section with the account export, bank lines and supporting records.
   5. Ask the model to produce the clearing table and use its evidence and confidence columns to separate exact matches from unresolved items; do not post any journal from the draft automatically.
   6. Compare every proposed match and amount with the original ledger, bank statement and source document, then ask your bookkeeper or accountant to approve ambiguous entries and any VAT, payroll, director, loan or fraud-related treatment.
   7. Post only the approved entries in your bookkeeping system, save the supporting documents and confirm that the suspense account balance and resulting ledger totals agree.

   Prompt

   I need help clearing a UK business suspense account. I will provide a CSV or spreadsheet export of the suspense account, the relevant bank statement lines, and supporting records such as invoices, receipts, payment remittances and transfer details.
   
   Do not post entries, invent evidence, assume missing facts or give final tax or VAT advice. Analyse only the records I provide. For each suspense line, return a table with: date, amount, description, likely source transaction, proposed account or treatment, VAT information only where directly supported by the evidence, matching evidence, confidence level, unresolved question, and proposed next action. Separate exact matches, plausible matches and items that must remain uncleared. Reconcile the proposed clearing entries to the suspense account total and show any difference. Flag duplicate payments, timing differences, personal or unexplained transactions, possible fraud indicators, and anything that needs an accountant or bookkeeper to decide. Preserve the original amounts and dates. State clearly where the evidence is insufficient. Here are the records:
   
   [PASTE SUSPENSE ACCOUNT EXPORT]
   
   [PASTE BANK STATEMENT LINES]
   
   [PASTE SUPPORTING RECORDS AND CONTEXT]

   Open it prefilled in ChatGPT or Claude, or copy it into Gemini, which takes no prefill link.