As of 13 August 2026, AI can complain about an airline baggage problem.

What to actually do

1. Hand it to a person

   The route this page recommends

   A person who owns the outcome does this end to end, worth it when the failure is dear.

2. Use a tool built for this

   Second choice

3. Do it yourself

   The distant third

   A chat interface, no skill needed, and roughly 15 minutes until you can act on the result.

   How to actually do it

   1. Open the airline's current baggage complaints page and save the stated submission method, required reference numbers and any relevant terms.
   2. Gather your booking confirmation, boarding pass, baggage tag, baggage report or PIR, photographs, receipts for necessary purchases and every message exchanged with the airline.
   3. Write a short factual timeline with the flight details, when the bag was reported, what happened afterwards, amounts paid and the remedy you want.
   4. Paste the timeline and evidence list into a chatbot with the supplied prompt, asking it to draft the complaint and identify missing facts rather than guess them.
   5. Compare every date, name, reference number and amount in the draft with your documents, then remove any legal claim or airline-policy statement that you cannot confirm from the airline's current page or an official source.
   6. Submit the checked complaint through the airline's stated channel, attach the evidence, keep a copy of everything sent and record the submission confirmation.
   7. If the airline rejects the complaint or the amount at stake is serious, check the relevant official dispute route and ask a solicitor or another appropriate legal professional about your position.

   Prompt

   Draft a firm, concise complaint to [airline] about a baggage problem. Use only the facts I provide and do not invent dates, amounts, rights, policies or reference numbers. Put the subject line first, then a short chronological account, the practical impact, the remedy I am asking for, and a numbered list of attachments. State clearly which facts are missing or uncertain. Do not present legal conclusions as facts. If you mention a possible UK claim, explain that it needs checking against the airline's current terms, the booking terms and an official source. Keep the tone factual and professional, avoid threats, and do not include sensitive personal information unless it is necessary. After the draft, give me a fact-check table with each date, amount, name and reference number quoted in the letter, showing where it came from in my notes. Here are my details and evidence: [paste your booking details, flight details, baggage report or PIR, bag description, receipts, photographs, airline correspondence, dates, amounts and the outcome you want].

   Open it prefilled in ChatGPT or Claude, or copy it into Gemini, which takes no prefill link.