As of 13 August 2026, AI can only partly create a welcome email sequence for your UK customers.

What to actually do

1. Hand it to a person

   The route this page recommends

   A person who owns the outcome does this end to end, worth it when the failure is dear.

2. Use a tool built for this

   Second choice

3. Do it yourself

   The distant third

   A chat interface, chat-fluent skill, and roughly 30 minutes until you can act on the result.

   How to actually do it

   1. Open your CRM or email platform and confirm the customer segment, valid marketing permission, suppression rules and the event that starts the welcome sequence.
   2. Gather the current product names, prices, URLs, delivery and returns policies, support details, approved proof points and the brand words you want the emails to use.
   3. Paste those details into the prompt, replacing every bracketed slot, and ask the chatbot to produce the four-email sequence and implementation checklist.
   4. Compare every drafted claim, price, link, policy statement and personalisation field against your current website, price list and CRM fields, then remove anything you cannot substantiate.
   5. Check the planned recipients and unsubscribe handling against your business's UK GDPR and PECR process, escalating uncertain marketing-permission questions to a suitable professional.
   6. Build the emails in your CRM, set the timings and trigger, send a test to yourself and a colleague, check mobile layout and links, and approve the sequence only after the test behaves as intended.

   Prompt

   Create a welcome email sequence for my UK customers using only the information I provide below. Do not invent product claims, prices, policies, testimonials, discounts, delivery promises or customer results. Write four emails for new customers who have bought from us and have valid permission to receive these messages.
   
   Business: [business name and what it sells]
   Customer segment: [who these customers are]
   Main customer need: [the problem they are trying to solve]
   Products or services to mention: [accurate names and descriptions]
   Offer or next step: [the exact offer, CTA and URL]
   Brand voice: [three to five tone words, plus words or phrases to avoid]
   Proof points: [verified facts, reviews or credentials, or write none]
   Key policies: [delivery, returns, support and other relevant policies]
   Email platform: [CRM or email platform]
   Sequence length and timing: four emails sent over [number of days]
   
   For each email provide: send timing, purpose, subject line, preheader, plain-text body, CTA text, CTA URL and a short note explaining which supplied fact it uses. Keep the writing clear and natural for a UK audience. Use pounds and UK spelling where relevant. Mark every statement that needs a human or legal check with [CHECK]. Do not claim that the sequence complies with UK GDPR or PECR. End with a short implementation checklist covering consent, unsubscribe handling, suppression lists, personalisation fields, links, prices, policy wording, mobile rendering and a test send.

   Open it prefilled in ChatGPT or Claude, or copy it into Gemini, which takes no prefill link.