As of 13 August 2026, AI cannot draft terms and conditions for your UK business.

What to actually do

1. Hand it to a person

   The route this page recommends

   Someone with a licence or accountable authority has to sign this before it counts.

2. Use a tool built for this

   Second choice

3. Do it yourself

   The distant third

   A chat interface gets you a draft, but you cannot verify it yourself. That is the catch.

   How to actually do it

   1. Open a document and gather your legal business name, structure, address, customer type, products or services, sales channels and the countries in which you operate.
   2. Collect your current price list, payment terms, delivery or service information, refund and cancellation policy, complaints process, warranties, privacy notice and any existing customer-facing wording.
   3. Paste the collected information into the prompt, leaving unknown fields marked as [UNKNOWN] rather than asking the model to fill them in.
   4. Paste the draft into a separate document and compare every commercial statement against your current price list, website, delivery process, refund policy and privacy notice.
   5. Mark every solicitor-review flag in the draft, then send the draft, your source documents and the model's missing-facts list to a UK solicitor who handles commercial contracts.
   6. Apply the solicitor's amendments, then publish the approved version only where customers can see it before they buy or agree to your service.

   Prompt

   Draft terms and conditions for my UK business using the information below. This is a drafting exercise, not professional advice.
   
   Business name: [BUSINESS NAME]
   Business type and legal structure: [SOLE TRADER, LIMITED COMPANY OR OTHER]
   Registered office or business address: [ADDRESS]
   What I sell or provide: [PRODUCTS OR SERVICES]
   Who I sell to: [CONSUMERS, BUSINESSES OR BOTH]
   Where I sell: [UK COUNTRIES OR OTHER TERRITORIES]
   How customers place orders: [WEBSITE, EMAIL, PHONE, IN PERSON OR OTHER]
   Prices and VAT treatment: [DETAILS]
   Payment terms: [DETAILS]
   Delivery or service times: [DETAILS]
   Cancellations, refunds and complaints process: [DETAILS]
   Warranties, guarantees or service levels: [DETAILS]
   Acceptable use or customer responsibilities: [DETAILS]
   Intellectual property position: [DETAILS]
   Confidentiality requirements: [DETAILS]
   Data protection and privacy arrangements: [DETAILS]
   Subcontractors or third-party suppliers: [DETAILS]
   Limits of liability I am considering: [DETAILS]
   Governing law and courts: [DETAILS]
   
   First, list the facts that are missing and explain why each matters. Do not invent any business policy, legal status, price, deadline or protection. Then draft a clear set of terms and conditions suitable for the stated customer type and sales process. Separate consumer and business provisions where the law or wording may differ. Do not remove statutory consumer rights, imply that unlawful exclusions are valid, or claim that a clause is enforceable without qualification. Flag every clause that needs a UK solicitor to check, especially cancellation rights, liability limits, intellectual property, data protection, unfair terms, sector-specific rules and governing law. Add notes showing which of my supplied facts support each important clause. End with a plain checklist of documents, policies and facts a solicitor should review before publication.

   Open it prefilled in ChatGPT or Claude, or copy it into Gemini, which takes no prefill link.