As of 13 August 2026, AI can only partly draft SaaS terms of service.

What to actually do

1. Hand it to a person

   The route this page recommends

   Someone with a licence or accountable authority has to sign this before it counts.

2. Use a tool built for this

   Second choice

3. Do it yourself

   The distant third

   A chat interface, chat-fluent skill, and roughly 1 hour until you can act on the result.

   How to actually do it

   1. Open a document containing your current product description, pricing, support commitments, refund rules, privacy information and customer journey, and gather those details in one place.
   2. Write down the decisions the contract must reflect, including who may use the service, where customers are based, how subscriptions renew, when access can be suspended and who owns uploaded content.
   3. Paste the supplied prompt into a chatbot, replace every bracketed slot with your business facts, and attach your existing privacy notice or customer-facing wording if you have one.
   4. Ask the chatbot to produce the draft, assumptions, solicitor-check list, plain-English summary and business-fact mapping requested in the prompt.
   5. Compare every price, service commitment, refund rule, data-handling statement and contact detail in the draft against your current product and privacy documents, then correct the document where they disagree.
   6. Send the draft, its assumptions and the solicitor-check list to a UK solicitor who handles commercial contracts and data protection, and apply their changes before publishing the terms.

   Prompt

   Draft a first version of SaaS terms of service for a UK business using only the information supplied below. This is a drafting exercise, not professional advice. Do not invent facts, legal requirements, prices, service levels or regulatory approvals. Mark every missing decision as [NEEDS BUSINESS DECISION] and every point requiring legal confirmation as [SOLICITOR TO CHECK].
   
   Business name and company type: [BUSINESS DETAILS]
   Product and service description: [PRODUCT]
   Who can use it and where: [CUSTOMER TYPES AND TERRITORIES]
   Account creation and eligibility rules: [ACCOUNT RULES]
   Subscription plans, prices and billing intervals: [PRICING AND BILLING]
   Free trials, renewals, cancellations and refunds: [TRIALS AND CANCELLATION]
   Service availability, maintenance and support commitments: [SERVICE AND SUPPORT]
   Acceptable use restrictions: [ACCEPTABLE USE]
   Customer content and your rights to process or display it: [CUSTOMER CONTENT]
   Intellectual property ownership and licences: [IP DETAILS]
   Personal data and relationship with customers under UK GDPR: [DATA HANDLING]
   Security measures and incident handling: [SECURITY]
   Suspension and termination rights: [SUSPENSION AND TERMINATION]
   Warranties and disclaimers: [WARRANTIES]
   Liability position and exclusions: [LIABILITY]
   Governing law and courts: [GOVERNING LAW]
   Notices and contact details: [CONTACT DETAILS]
   
   Produce:
   1. A numbered draft with clear headings and definitions.
   2. A short list of assumptions and unanswered business decisions.
   3. A separate list of clauses that a UK solicitor must review, especially liability, consumer rights, intellectual property, data protection, international customers, auto-renewal and termination.
   4. A plain-English summary of what the customer is agreeing to.
   5. A table mapping each important business fact above to the clause where it appears.
   Keep the draft commercially usable but do not claim that it is legally compliant or ready to publish.

   Open it prefilled in ChatGPT or Claude, or copy it into Gemini, which takes no prefill link.