Home · Business · Legal & Compliance · Contracts

PARTLY

As of 13 August 2026, AI can only partly write terms and conditions for your UK business.

This still needs a person who signs their name to it.

Can you do it?

15 minutesto a draft.

2 hoursto something you’d act on.

Cost, all in£0

Skill neededchat-fluent

Who has to check ita professional

What the alternative costsThe supplied tool data gives no price for a solicitor; Termly is a listed purpose-built alternative for generating terms and related compliance documents.

If this goes wrong: an unclear or unenforceable term can leave your business exposed to disputes, refunds, complaints or regulatory action.

What to actually do

  1. Hand it to a person

    The route this page recommends

    Someone with a licence or accountable authority has to sign this before it counts.

  2. Use a tool built for this

    Second choice
  3. Do it yourself

    The distant third

    A chat interface, chat-fluent skill, and roughly 2 hours until you can act on the result.

    How to actually do it

    1. Open a document and gather your registered business details, what you sell, customer types, trading locations, ordering method, prices, VAT position and payment methods.
    2. Write down your actual delivery, cancellation, returns, refund, faulty-goods, subscription, complaint and support processes, including any differences between consumer and business customers.
    3. Collect existing wording from your website, checkout, invoices, privacy notice, refund policy and delivery policy, then paste it into the prompt under the relevant headings.
    4. Paste the completed prompt into a chatbot and ask it to produce the draft, assumptions table, legal-risk list and publication checklist without inventing missing information.
    5. Compare every business fact in the draft against your current website, price list, checkout and operational process, then replace each placeholder and remove any clause your business cannot follow.
    6. Send the draft and the assumptions and risk tables to a UK solicitor for review, especially the consumer, liability, cancellation, subscription, data protection and governing-law sections.
    7. After legal review, publish the approved version where customers can see it before ordering, record its version and date, and keep evidence of which version each customer accepted.

    Prompt

    Draft terms and conditions for my UK business using the information below. This is a working draft, not professional advice, and must not be presented as legally approved. Do not invent facts, policies, legal rights or business details. If information is missing, write [NEEDS CONFIRMATION] and list the question separately.
    
    Business name: [BUSINESS NAME]
    Business structure and registered address: [DETAILS]
    Business type and what I sell: [DETAILS]
    Who I sell to: [CONSUMERS, BUSINESSES OR BOTH]
    Where customers are based: [UK LOCATIONS OR OTHER COUNTRIES]
    How customers place orders: [WEBSITE, EMAIL, PHONE OR OTHER]
    Prices, VAT and payment methods: [DETAILS]
    Delivery or performance process: [DETAILS]
    Returns, cancellations, refunds and faulty goods policy: [DETAILS]
    Subscriptions, renewals or minimum terms: [DETAILS]
    Customer accounts or user content: [DETAILS]
    Intellectual property and permitted use: [DETAILS]
    Warranties, support and limits of liability I want to consider: [DETAILS]
    Complaints contact and dispute process: [DETAILS]
    Any existing policies or wording to preserve: [PASTE TEXT]
    
    Produce:
    1. A clear draft suitable for the business and customer type described, using plain UK English.
    2. Separate sections for scope, ordering, prices and payment, delivery, cancellation and returns, faulty goods, customer responsibilities, intellectual property, privacy cross-references, liability, complaints, governing law and contact details where relevant.
    3. A table showing every assumption, missing fact and clause that needs a solicitor's review.
    4. A risk list explaining where consumer law, unfair contract terms, distance selling rules, subscriptions, data protection or cross-border sales may affect the draft. Do not state that the terms are compliant unless that has been confirmed by a UK solicitor.
    5. A short publication checklist covering acceptance, version control, linking the terms before purchase and keeping evidence of the version accepted.
    
    Keep factual business details separate from legal commentary. Do not make the terms more favourable to me by removing mandatory consumer rights. Ask no follow-up questions before producing the draft; use the marked placeholders instead.

    Open it prefilled in ChatGPT or Claude, or copy it into Gemini, which takes no prefill link.

What it gets wrong

  • AI cannot decide whether a clause is enforceable in the particular facts and trading model of your business.
  • AI cannot take responsibility for mandatory UK consumer rights, unfair terms or losses caused by an incorrect clause.
  • AI cannot infer your real delivery, refund, support or cancellation practices when your instructions are incomplete.
  • AI cannot replace a solicitor's review of unusual liability clauses, subscriptions, regulated activities or cross-border sales.
  • AI cannot ensure that your checkout actually gives customers the required notice and evidence of acceptance.

What caps this at PARTLY: legal accountability, verification cost and context depth.

How we scored this

Five axes, each scored nought to two by hand: ten means AI carries the task cleanly, and the thresholds that turn a total into YES, PARTLY or NO are published in the methodology. Each axis name links to its definition.

AxisScore (0–2)
Output2
Inputs2
Verification1
Liability0
Effort delta2
Total7 / 10

FAQ

Can ChatGPT write terms and conditions for my UK business?
Yes, it can produce a useful first draft from your business facts, policies and customer arrangements. It is not professional advice, and a UK solicitor should review terms before you rely on them.
Are AI-generated terms and conditions legally binding in the UK?
The use of AI does not determine whether terms are binding. The terms still need to be fair, brought to the customer's attention at the right time and consistent with mandatory UK rights, so a solicitor should check them.
Can I use AI terms and conditions for selling to consumers?
You can use AI to prepare a draft, but consumer contracts have protections that a generic template can miss. Check cancellation, refunds, faulty goods, subscriptions and unfair terms with a UK solicitor before publishing.
What information does AI need to write my business terms and conditions?
Give it your business details, customer types, products or services, ordering and payment process, delivery, returns, refunds, complaints, support, subscriptions and any existing policies. It also needs to know where you trade and whether you sell to consumers, businesses or both.

Nearby answers

Assessed by gpt-5.6-luna (gpt-5.6-luna) on 2026-08-13, second-checked by an independent model. Wrong somewhere? Email [email protected] and it gets re-checked.

The newsletter

AI news, new answers and product picks, straight to your inbox.