As of 13 August 2026, AI can only partly write website terms and conditions.

What to actually do

1. Hand it to a person

   The route this page recommends

   Someone with a licence or accountable authority has to sign this before it counts.

2. Use a tool built for this

   Second choice

3. Do it yourself

   The distant third

   A chat interface, chat-fluent skill, and roughly 2 hours until you can act on the result.

   How to actually do it

   1. Open your current website, checkout, price list, customer emails and existing policies, then gather the exact business name, address, contact details, products, prices and customer types.
   2. Write down how customers order, pay, receive the product or service, cancel, request refunds, complain and use any account, subscription or digital content.
   3. Paste the prompt and your gathered facts into a chatbot, asking it to produce the draft, placeholders and solicitor-review flags rather than filling gaps with guesses.
   4. Compare every factual statement in the draft with your live website, checkout, price list and customer process, then correct names, prices, timings, contact details and refund procedures.
   5. Open GOV.UK guidance relevant to your business and check the draft's consumer, cancellation, online selling and business identity points against the current guidance.
   6. Send the corrected draft and the chatbot's solicitor-review flags to a UK solicitor, explaining whether you sell to consumers, businesses or both.
   7. Apply the solicitor's changes, then compare the final terms with the live checkout, order confirmation emails and website links before publishing them.

   Prompt

   Draft website terms and conditions for a UK business using only the information below. Do not invent facts, legal rights, prices, deadlines, services, registrations or policies. Where information is missing, write [INFORMATION NEEDED] and list the question I must answer. Do not claim that any clause is legally enforceable or compliant without qualification. Use plain British English and clear headings. Cover only topics that fit the facts provided, including the business identity, products or services, ordering and payment, delivery or access, cancellations and refunds, complaints, acceptable use, intellectual property, liability, privacy cross-references, governing law and contact details. Distinguish between consumer and business customers and flag any section that needs different wording for each. Identify clauses that need a solicitor to check, especially exclusions or limits of liability, consumer cancellation and refund rights, subscriptions, digital content, marketplaces, regulated services and international customers. End with a factual checklist comparing every placeholder and business-specific statement with the source information. Business details: [LEGAL BUSINESS NAME, COMPANY OR SOLE TRADER STATUS, REGISTERED ADDRESS IF APPLICABLE, CONTACT DETAILS]. Website: [WEBSITE ADDRESS AND BUSINESS LOCATION]. Customers: [CONSUMERS, BUSINESSES OR BOTH]. Products or services: [DESCRIPTION]. Prices and payment: [DETAILS]. Ordering process: [DETAILS]. Delivery or service access: [DETAILS]. Cancellations, refunds and subscriptions: [DETAILS]. Customer requirements and prohibited use: [DETAILS]. Intellectual property position: [DETAILS]. Complaints process: [DETAILS]. Countries served: [DETAILS]. Any existing policies or documents: [PASTE TEXT OR SAY NONE].

   Open it prefilled in ChatGPT or Claude, or copy it into Gemini, which takes no prefill link.