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As of 13 August 2026, AI can only partly review your UK business terms and conditions.
This still needs a person who signs their name to it.
Can you do it?
15 minutesto a draft.
1 hourto something you’d act on.
Cost, all in£0
Skill neededchat-fluent
Who has to check ita professional
What the alternative costsThe supplied tool information does not give a price for a solicitor review.
If this goes wrong: you publish terms that do not protect the business or comply with rules applying to your customers, and discover the problem when a dispute or complaint arises.
What to actually do
Hand it to a person
The route this page recommends
Someone with a licence or accountable authority has to sign this before it counts.
Use a tool built for this
Second choiceDo it yourself
The distant thirdA chat interface, chat-fluent skill, and roughly 1 hour until you can act on the result.
How to actually do it
- Open the current version of your terms and conditions and copy the complete text, including schedules, linked policies, pricing references and cancellation wording.
- Gather the business facts that affect the terms: business location, customer type, products or services, ordering route, payment timing, delivery method, cancellation and refund process, guarantees, subscriptions and complaints process.
- Remove unnecessary personal or confidential information, then paste the terms and the business facts into the prompt.
- Ask the model to separate document errors and clarity edits from legal or regulatory risks, and to cite GOV.UK or another authoritative UK source for each legal point.
- Compare every factual statement in the review against your current order process, price list, delivery policy, privacy notice and the terms you actually use.
- Mark each issue as either a wording correction, a business decision or a solicitor question, and do not publish a legal change solely because the model suggested it.
- Send the complete terms, the model's issue table and the relevant business facts to a UK solicitor for the points marked high priority before publishing or relying on the revised terms.
Prompt
Act as a careful UK contract-review assistant, not my solicitor. Review the business terms and conditions pasted below. The business operates in [England and Wales, Scotland, or Northern Ireland], sells [products or services] to [consumers, businesses, or both], and uses this process for ordering, payment, delivery, cancellation, refunds and complaints: [describe the process]. Do not invent facts, legal requirements, cases, clauses or source links. Separate what the document says from what may be missing or risky. Check for internal inconsistencies, unclear definitions, conflicting deadlines, one-sided wording, missing operational details and provisions that may need checking under UK consumer, contract, privacy or sector-specific rules. Do not conclude that the terms are compliant or enforceable. Return: 1. A short plain-English summary of what these terms do. 2. A table with the clause or quoted wording, the issue, why it matters, the factual assumption involved, and a suggested question for a UK solicitor. 3. A separate list of missing information I must supply before any legal review. 4. A separate list of wording changes that are merely clarity or consistency edits, without presenting them as legal advice. 5. For each legal or regulatory point, cite a current GOV.UK or other authoritative UK source where possible, state the jurisdiction and date checked, and mark anything that needs a solicitor to confirm. 6. A final list of the highest-priority issues to take to a solicitor. Terms and conditions: [PASTE THE COMPLETE CURRENT TERMS HERE]
Open it prefilled in ChatGPT or Claude, or copy it into Gemini, which takes no prefill link.
What it gets wrong
- AI cannot decide whether a limitation, exclusion, cancellation term or other clause will be enforceable in your specific circumstances.
- AI cannot establish the facts of your sales process, customer communications or past disputes unless you supply them accurately.
- AI cannot take responsibility for terms that breach consumer protection, privacy or sector-specific requirements.
- AI cannot replace a solicitor's judgement about unclear law, conflicting obligations or a dispute that is already developing.
What caps this at PARTLY: legal accountability, regulated advice and verification cost.
How we scored this
Five axes, each scored nought to two by hand: ten means AI carries the task cleanly, and the thresholds that turn a total into YES, PARTLY or NO are published in the methodology. Each axis name links to its definition.
| Axis | Score (0–2) |
|---|---|
| Output | 2 |
| Inputs | 2 |
| Verification | 1 |
| Liability | 0 |
| Effort delta | 1 |
| Total | 6 / 10 |
The methodology and its thresholds are published in full.
FAQ
- Can ChatGPT check if my UK terms and conditions are legal?
- It can flag likely issues, inconsistencies and missing information, but it cannot confirm that your terms are legal or enforceable. A solicitor should check terms that affect consumers, limit liability, handle personal data or support a business with material legal risk.
- Can AI rewrite my business terms and conditions?
- Yes, it can produce clearer wording and a structured draft from your existing terms. Treat that as drafting help, not approval: compare it with your real sales process and have a solicitor check substantive changes before publication.
- Is it safe to upload my terms and conditions to AI?
- It depends on the tool's data handling, your confidentiality duties and what else is in the document. Remove personal and commercially sensitive information where possible, check the provider's privacy terms, and do not upload information you are not authorised to share.
- Do I need a solicitor to review my business terms and conditions?
- For a simple first-pass issue list, AI can help you prepare. A solicitor is needed for a serious or high-risk review, including consumer sales, unusual liability clauses, regulated sectors, complex arrangements, disputes or terms you plan to rely on commercially. This is not professional advice.
Nearby answers
- Can AI rewrite my UK business terms in plain English?YES
- Can AI check whether my privacy notice complies with UK GDPR?NO
- Can AI draft a freelancer agreement for my UK business?PARTLY
- Can AI draft a data processing agreement for my UK business?PARTLY
- Can AI draft a refund policy for my UK business?PARTLY
- Can AI draft terms and conditions for my UK service business?PARTLY
Assessed by gpt-5.6-luna (gpt-5.6-luna) on 2026-08-13, second-checked by an independent model. Wrong somewhere? Email [email protected] and it gets re-checked.
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