As of 13 August 2026, AI can only partly draft terms and conditions for your UK service business.

What to actually do

1. Hand it to a person

   The route this page recommends

   Someone with a licence or accountable authority has to sign this before it counts.

2. Use a tool built for this

   Second choice

3. Do it yourself

   The distant third

   A chat interface, chat-fluent skill, and roughly 1 hour until you can act on the result.

   How to actually do it

   1. Open a document and record your business name, legal structure, UK location, services, customer types and whether you deal with consumers, businesses or both.
   2. Gather your current price list, VAT position, payment process, deposit rules, refund policy, cancellation process, delivery commitments, complaint process and privacy policy link.
   3. Paste those details into the prompt, leaving [MISSING INFORMATION] where you do not know an answer rather than asking the model to fill the gap.
   4. Ask the chatbot for the draft, the missing-information schedule and the separate risk list in the same response.
   5. Compare every factual clause against your current website, price list, booking process and customer communications, then correct any mismatch in the draft.
   6. Send the draft and the model's risk list to a UK solicitor, specifically asking them to check consumer rights, cancellation and refund rules, liability limits, intellectual property, data protection and any regulated or safety-critical service.
   7. Apply the solicitor's amendments, approve the final version internally and publish the same current version wherever customers can accept or read your terms.

   Prompt

   Draft terms and conditions for my UK service business using only the information below. Do not invent facts, legal rights, prices, deadlines or protections. If information is missing, write [MISSING INFORMATION] and list the question I need to answer.
   
   Business name: [BUSINESS NAME]
   Business type and location: [SOLE TRADER OR COMPANY, UK JURISDICTION]
   Services supplied: [DESCRIBE EACH SERVICE]
   Customers: [CONSUMERS, BUSINESSES, OR BOTH]
   How customers order or accept: [PROCESS]
   Prices, VAT and payment timing: [DETAILS]
   Deposits, late payment and refunds: [DETAILS]
   Cancellation and rescheduling: [DETAILS]
   How services are delivered and any customer responsibilities: [DETAILS]
   Start dates, completion dates and delays: [DETAILS]
   Changes, pauses and termination: [DETAILS]
   Complaints contact and process: [DETAILS]
   Warranties or guarantees offered: [DETAILS]
   Insurance and subcontractors: [DETAILS]
   Personal data and privacy policy link: [DETAILS]
   Limits of liability I am considering: [DETAILS]
   Any regulated, safety-critical or high-value aspect: [DETAILS]
   
   Produce:
   1. A clear draft in plain UK English, with headings and numbered clauses.
   2. Separate wording for consumer customers and business customers where the legal position may differ. Do not assume a clause is valid for consumers.
   3. A schedule of the business decisions and missing information needed before publication.
   4. A risk list identifying clauses that need a UK solicitor to check, especially cancellation rights, refunds, payment, liability limits, intellectual property, subcontracting, data protection and consumer protection.
   5. A short list of factual statements I must check against my current prices, website and operating process.
   
   State clearly that this is a draft for review, not legal advice. Do not claim that the terms are compliant or enforceable without a solicitor checking them.

   Open it prefilled in ChatGPT or Claude, or copy it into Gemini, which takes no prefill link.