As of 13 August 2026, AI can only partly draft booking terms for your UK business.

What to actually do

1. Hand it to a person

   The route this page recommends

   Someone with a licence or accountable authority has to sign this before it counts.

2. Use a tool built for this

   Second choice

3. Do it yourself

   The distant third

   A chat interface gets you a draft, but you cannot verify it yourself. That is the catch.

   How to actually do it

   1. Open your current price list, booking page, cancellation policy, privacy notice and customer communications, and gather the exact wording and facts that the prompt requests.
   2. Paste the prompt into an AI chat and replace every bracketed slot with your business information, leaving a slot marked [NEEDS BUSINESS DECISION] where you have no settled policy.
   3. Ask the model to produce the draft, missing-information list, solicitor-check list and clause-to-source table in one response.
   4. Compare every price, payment rule, cancellation period, refund promise, contact detail and service description in the draft against your current business documents.
   5. Resolve every [NEEDS BUSINESS DECISION] item and ask the model to revise the draft without adding any facts or legal conclusions.
   6. Send the revised terms and the source documents to a UK solicitor for review of consumer rights, unfair terms, liability, refunds, data protection and any sector-specific requirements.
   7. Apply the solicitor's changes, then compare the final version against your live booking process before publishing it on the booking page and sending it to customers.

   Prompt

   Draft booking terms for a UK business using the information below. This is a drafting exercise, not professional advice. Do not invent facts, legal rights, prices, deadlines or policies. Where information is missing, write [NEEDS BUSINESS DECISION] and explain what decision is needed.
   
   Business name and legal form: [INSERT]
   Business location and customer location: [INSERT]
   What customers book: [DESCRIBE THE SERVICE]
   Who can book: [CONSUMERS, BUSINESSES OR BOTH]
   How bookings are made: [WEBSITE, EMAIL, PHONE OR OTHER]
   When a booking becomes binding: [INSERT]
   Prices and when payment is due: [INSERT]
   Deposits or pre-authorisation: [INSERT]
   Your cancellation and customer cancellation rules: [INSERT]
   Refund rules: [INSERT]
   Rules for rescheduling, lateness, no-shows and non-attendance: [INSERT]
   When you may cancel or change a booking: [INSERT]
   Complaints process and contact details: [INSERT]
   Any age, eligibility, safety or access requirements: [INSERT]
   Any third parties, subcontractors or venues involved: [INSERT]
   Relevant insurance or liability limits already used by the business: [INSERT]
   How customer data is handled and where the privacy notice is found: [INSERT]
   Governing law and business address for notices: [INSERT]
   
   Produce:
   1. A plain-English draft booking terms document with headings and numbered clauses.
   2. A short list of every fact or policy you still need from me.
   3. A separate list of clauses that need a UK solicitor to check, including consumer cancellation rights, unfair terms, refunds, liability limits, data protection and any sector-specific rules.
   4. A table mapping each clause to the business information used to write it.
   
   Do not claim that the terms are legally compliant or ready to publish. Keep the draft consistent with the supplied policies and flag any contradiction instead of resolving it silently.

   Open it prefilled in ChatGPT or Claude, or copy it into Gemini, which takes no prefill link.