As of 13 August 2026, AI can only partly review your UK business website terms and conditions.

What to actually do

1. Hand it to a person

   The route this page recommends

   Someone with a licence or accountable authority has to sign this before it counts.

2. Use a tool built for this

   Second choice

3. Do it yourself

   The distant third

   A chat interface, chat-fluent skill, and roughly 1 hour until you can act on the result.

   How to actually do it

   1. Open the current terms and conditions as they appear on your website and copy the complete text, including linked sections, headings, cancellation wording and contact details.
   2. Gather the business facts that control the terms, including what you sell, who buys it, how orders are placed, prices, renewals, delivery, refunds, complaints and any unusual or regulated activity.
   3. Paste the prompt into a chatbot, attach or paste the terms, and replace every bracketed slot with your own facts without asking the model to fill gaps.
   4. Compare the model's factual findings with your live website, checkout journey, price list, refund process and linked privacy or cookie documents, correcting any finding based on an outdated page.
   5. Send the terms, the business facts and the model's prioritised questions to a UK solicitor, asking them to confirm the consumer-law, liability, subscription, cancellation and privacy points before publication.
   6. Apply only changes approved by the solicitor, then test the final terms, links and acceptance process from a customer's perspective before putting them live.

   Prompt

   Review the attached website terms and conditions for a UK business. This is a risk-spotting review, not professional advice and not a final legal sign-off.
   
   Business details:
   - Business name and legal structure: [insert]
   - What the business sells: [insert]
   - Customer locations: [insert]
   - Whether customers are consumers, businesses or both: [insert]
   - How customers buy, subscribe or book: [insert]
   - Prices, deposits, renewals and payment timing: [insert]
   - Delivery, access or service timing: [insert]
   - Cancellation, returns, refunds and complaints process: [insert]
   - Guarantees, warranties or support offered: [insert]
   - Personal data, cookies and third-party services used: [insert]
   - Any regulated, age-restricted, high-risk or unusual activity: [insert]
   - Other policies linked from the website: [insert]
   
   Review the terms against these facts. Do not invent facts, laws, cases, regulator positions or missing clauses. Separate your findings into:
   1. Clear factual inconsistencies with the business details.
   2. Missing information that I must answer before the terms can be assessed.
   3. Clauses that may be unclear, one-sided, misleading or unsuitable for UK consumers or business customers.
   4. Potential issues involving cancellations, refunds, subscriptions, delivery, liability limits, intellectual property, governing law, privacy and complaints.
   5. Internal contradictions, broken links, undefined terms and drafting errors.
   
   For every finding, quote the relevant wording, explain the practical risk in plain English, state what fact or source would be needed to confirm it, and label it high, medium or low priority. Distinguish a drafting problem from a possible legal problem. Do not say that the terms are compliant. End with a short list of questions for a UK solicitor and a separate pre-publication checklist. Use British English.

   Open it prefilled in ChatGPT or Claude, or copy it into Gemini, which takes no prefill link.