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PARTLY

As of 13 August 2026, AI can only partly check your UK terms for unfair consumer contract clauses.

This still needs a person who signs their name to it.

Can you do it?

5 minutesto a draft.

1 hourto something you’d act on.

Cost, all in£0

Skill neededchat-fluent

Who has to check ita professional

What the alternative costsNo price for a solicitor or other professional alternative is supplied in the available tool information.

If this goes wrong: you publish a term that is challenged or unenforceable and have to deal with the consumer dispute, remedial work or regulatory consequences.

What to actually do

  1. Hand it to a person

    The route this page recommends

    Someone with a licence or accountable authority has to sign this before it counts.

  2. Use a tool built for this

    Second choice
  3. Do it yourself

    The distant third

    A chat interface, chat-fluent skill, and roughly 1 hour until you can act on the result.

    How to actually do it

    1. Open the current version of your UK consumer terms and collect the business facts that affect them, including what you sell, who buys it, how customers accept the terms and when they see them.
    2. Paste the complete terms and those facts into the prompt, keeping clause numbers, headings, cancellation wording, pricing and schedules intact.
    3. Ask the model to produce a clause-by-clause issue list with quotations, missing facts, UK source links and a separate list of drafting problems.
    4. Open each cited GOV.UK or other official source and compare its wording and scope with the model's explanation, recording any citation that does not support the point.
    5. Send the original terms, the business facts, the issue list and the checked sources to a UK solicitor who handles consumer contracts, and ask for a written decision on every flagged clause.
    6. Apply only changes approved by the solicitor, then compare the final document against the approved version and the customer journey before publishing it.

    Prompt

    Review the UK consumer terms pasted below for clauses that may be unfair, unclear, misleading or unenforceable. Treat this as issue-spotting only, not professional advice, and do not give a final legal opinion.
    
    For each concern, provide:
    1. The clause number and a short quotation.
    2. The specific risk in plain English.
    3. The consumer-facing harm or imbalance that could result.
    4. The relevant UK legal principle, legislation or official guidance, with a link to the source where possible.
    5. Whether the concern depends on facts not provided.
    6. A practical question or change for a solicitor to consider.
    
    Check for terms about cancellation, refunds, automatic renewal, price changes, liability limits, termination, unilateral changes, governing law, dispute resolution, access to remedies, delivery, subscriptions, data use and hidden charges. Do not invent business facts, case law, sources or conclusions. Separate clear drafting problems from issues that require legal judgement. State which parts of the analysis must be checked by a UK solicitor before publication.
    
    Business type: [brief description]
    Customers: [UK consumers, or describe any other audience]
    How the contract is accepted: [website checkout, tick box, signed document or other method]
    When customers see the terms: [before purchase, during checkout, after purchase or other]
    Products or services: [brief description]
    Terms to review:
    [Paste the complete current terms here]

    Open it prefilled in ChatGPT or Claude, or copy it into Gemini, which takes no prefill link.

What it gets wrong

  • AI cannot decide whether a clause creates a significant imbalance without the commercial context and the way customers actually experience the contract.
  • AI cannot guarantee that its account of current UK law, guidance or case law is complete and up to date.
  • AI cannot accept liability for terms that are challenged, unenforceable or contrary to consumer law.
  • AI cannot replace a solicitor's judgement on unusual clauses, disputed facts or a high-value consumer dispute.

What caps this at PARTLY: legal accountability, regulated advice and judgement under ambiguity.

How we scored this

Five axes, each scored nought to two by hand: ten means AI carries the task cleanly, and the thresholds that turn a total into YES, PARTLY or NO are published in the methodology. Each axis name links to its definition.

AxisScore (0–2)
Output2
Inputs1
Verification1
Liability0
Effort delta2
Total6 / 10

FAQ

Can ChatGPT check if my UK terms are unfair?
It can flag clauses that may be unfair, unclear or risky and explain what needs checking. That is issue-spotting, not professional advice, and a UK solicitor should decide whether the terms are suitable for publication.
What UK law covers unfair consumer contract terms?
The Consumer Rights Act 2015 is a central source for unfair terms in consumer contracts, but the result depends on the wording, the contract process and the surrounding facts. Ask AI for source links, then check them against current official material and have a solicitor interpret the difficult points.
Can AI rewrite unfair clauses in my terms?
It can suggest clearer alternatives and identify information that is missing. Do not publish those changes without a UK solicitor checking that the new wording is fair, accurate and consistent with how your business operates.
Do I need a solicitor to check my consumer terms?
For standard issue-spotting, AI can reduce the initial review work, but it cannot carry the legal responsibility. A serious case, unusual clause, large customer exposure or planned publication should go to a solicitor who handles UK consumer contracts.

Nearby answers

Assessed by gpt-5.6-luna (gpt-5.6-luna) on 2026-08-13, second-checked by an independent model. Wrong somewhere? Email [email protected] and it gets re-checked.

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